Privacy Policy

1. general information

When accessing the information offered by istherehop.ch, no personal data is collected and stored for the purpose of evaluating individual user behaviour. However, certain information and transaction offers can only be processed if a minimum amount of personal data has been disclosed. The relevant data protection regulations apply.

2 Non-tracking data

Data is generated through the use of the website www.istherehop.ch. Some of the data is generated for technical reasons and is necessary, but some is collected deliberately in order to gain information about the type of use and to be able to continually adapt the offer to the needs of the user.When the website www.istherehop.ch or one of its sub-pages is called up for the first time, a cookie is placed on the visitor’s system by the load balancer. This cookie contains a random hash value that is used to define the server to which all subsequent requests from the system are directed. When www.istherehop.ch or one of its direct subpages is called up, the desktop or mobile-optimised version of the website is displayed depending on the size of the browser window used. If this automatic setting is changed manually via the “Switch to mobile view” or “Switch to desktop view” button, the new setting is saved on the user’s system via a cookie. The cookie contains the desired setting in the form of text (“mobile” or “desktop”) and has a lifespan of 20 years.When filling out surveys and forms as well as a course application/registration, it is assumed that the user participates voluntarily and therefore also provides the data voluntarily. The data provided will be used exclusively within the framework of the survey or the form in question. The data will not be passed on to third parties.www.swing.ch offers the possibility of receiving news from the cantonal administration on specific topics via telegram. The information requested for this purpose will be used exclusively for this purpose and will not be passed on to third parties, except of course to the necessary manufacturer and operator of telegram.istherehop.ch offers live transmission via video streaming for certain events. For technical reasons, the service provider responsible for this will know the IP addresses of the devices playing the stream for the duration of the transmission. The IP addresses are stored anonymously for statistical purposes.

3. data from tracking activity

The website www.istherehop.ch and its direct subpages use web analytics software (currently www.matomo.org) in order to gain information for improving the offer with the help of anonymised data. This so-called tracking can be prevented by the Do-Not-Track setting in the common browsers. This setting causes the tag “Do-Not-Track” to be sent in the header block of the browser request and the visitor’s actions are not evaluated.Normally, the following data about the visitor’s system is collected via a Javascript implemented in the website:

* IP address
* Date and time of the request
* Page title of the requested page
* URL of the currently requested page
* URL of the previously accessed page (referrer)
* Current screen resolution
* Local time
* Files that have been clicked on and downloaded
* Clicked links that point to external pages (outlink)
* Time taken to create and deliver the page to the visitor (page speed)
* Location: country, region, city, approximate latitude and longitude (geolocation). This information is based on the analysis of the IP address and therefore sometimes only provides very rough results.
* Language version of the browser used (Accept-Language header).
* Client used (User-Agent header)

The IPv4 address is shortened by the last byte for storage and processing and is thus anonymised.If Javascript is not available at the user, the following data is collected via the alternative tracking pixel:

* IP address
* Date and time of the request
* URL of the page currently requested
* Current screen resolution
* Local time
* Files that were clicked on and downloaded
* Clicked links pointing to external pages (outlink)
* Time taken to create and deliver the page to the visitor (page speed)
* Location of the visitor system: country, region, city, approximate longitude and latitude (geolocation). This information is based on the analysis of the IP address and therefore sometimes only provides very rough results.
* Browser language version used (Accept-Language header)
* Client used (User-Agent head

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